Terms of Service

GENERAL TERMS

Using these consistency conditions, we determine the the ordering, payment, delivery and product complaints which are offered on this site. Our web page can be used for your private purposes free of charge for the use, according to the following terms and conditions.

Seller is Aliskaf d.o.o., and the buyer is the visitor of this website who is filling the order, send it to the seller and is making payment via paypal or cash on delivery.

 

ORDERING

Customer orders service through an electronic order form.
Buyer is any person who electronically order at least one service, fill the requested data and submit the order. All prices are in Croatian national currency, the Croatian kuna (HRK), with VAT, but main prices are presented in euros, for easier understanding. Services are ordered electronically, and are considered to be ordered when the customer chooses and confirm payment.

 

PAYMENT

Ordered services can be paid online with PayPal ®

 

COMPLAINTS

Seller commits to provide a product or service that is technically correct and conforms to the product description specified on the site www.hellobluecave.com. The picture that illustrates the product on the website does not necessarily correspond
exact look of the product and the customer can not complain about this part. In case of legal dispute, the competent will be the jurisdiction of Commercial court in Split. In case that a customer does not get the ordered product or service, the customer has the right complainant within seven days.

 

REFUNDS

The client has the right of return the entire amount paid in the following cases:
If the reservation is canceled at time (up to 2 days),
In case of impossibility of organizing the trip due to weather conditions,
If the client has not received a service requested.
The funds will be credited to the customer’s account within 5 working days.

 

GENERAL

The company reserves the the right to change these terms and conditions. All the changes will be applied to the use of www.hellobluecave.com page. Buyer is responsible for the correctness and completeness of the information when purchasing.
Services offered by www.hellobluecave.com does not include expenses incurred by using computer equipment and services to access to our site. The company is not responsible for the cost of phone, Internet traffic, or any other expenses which may occur.
Our company is trying to provide the best service offerings, we can not
guarantee that the services of www.hellobluecave.com will suit your needs. Our company also can not guarantee that the service will be without error. If there is an error, please report it at info@hellobluecave.com.com the in order we can remove it in the quickest possible way.

 

PURCHASE SECURITY STATEMENT

Confidentiality of your information is protected and secured by using SSL encryption. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer.
This enables a secure data transfer and prevents unauthorized data access during communication between user and PayPal Payment Gateway and vice versa.
PayPal may provide aggregated statistical data to third-parties, including other businesses and members of the public, about how, when, and why user visit or use their services. This data will not personally identify you or provide information about your use of the Sites or Services.
We do not share your Personal Data with third parties for their marketing purposes without your consent.
Credit card numbers (if you are “paying as guest”) are not stored by PayPal Payment Gateway and are not available to unauthorized personnel.