Privacy Statement

Company Misericordia d.o.o., Split, Vukovarska 123, OIB: 14927048054 (further on: Misericordia d.o.o.) respects your privacy and the security of your personal information.

The privacy of our clients is extremely important, and we take the privacy of your personal data very seriously and do everything in order to preserve the confidentiality of your personal information. With this Statement of Privacy, we want to introduce you to our security measures. Please check our Privacy Statement occasionally as far as possible changes are concerned.

Data gathering

You can use our website without disclosing your personal information. You are not required to provide us with your personal information as a condition of using our web site unless it is necessary to respond to your inquiry, send you a quote or provide a service according to your request.

Server logs

When you visit our website for information on server security and malicious intrusion on the server, information that can not be identified as a person is collected: information such as the Internet Protocol Address (IP address), the type of Internet browser you use on your computer, the number of links you have click on our website, country or county where you come from, the date and time of your visit, the name of your Internet Service Provider, the website that you have accessed to our site (by clicking on the link), the pages you viewed on our website. This information is used solely for the safety of the server and the work of the web site and we do not use it for other purposes.

What kind of data is collected

Misericordia d.o.o. collects all personal information that is accumulated when users use our website or when they communicate with the Misericordia d.o.o. Only those personal data that are essential for the purpose for which our customers use our services are collected and the scope of the collected data will not exceed what is necessary to achieve such a purpose or service to the client.

This includes:

 

  • Information that customers enter through an online form or who are otherwise entered when using our services (such as by phone or email), including personal information (name, address, telephone number, payment instrument, etc.)
  • Data sent or automatically generated (for example, date and time of service usage, query, current and previously used page, IP address, data related to browser used, device code, current location, if this information is provided)
  • Correspondence and other communication with clients (e.g. e-mail, telephone conversations to improve the service can be recorded)

Purpose of data processing:

Misericordia d.o.o. can use the data of clients collected for the following purposes:

  • Obtaining the services offered by Misericordia d.o.o.
  • To analyze the statistics relating to for example, the amount of the indicated interest of clients for a certain product or service offered by Misericordia d.o.o.
  • Internal quality control
  • Maintaining and developing relationships with clients
  • Security of system and data security and availability of company Misericordia d.o.o.
  • Prevention, detection and prevention of any misuse
  • Responding to legitimate official inquiries regarding the lawsuit or other legal disputes concerning company Misericordia d.o.o. or in which company Misericordia d.o.o. participates

Further purposes may arise from the given circumstances or legal obligations or may be necessary in collecting relevant data.

Where and how we keep data?

In the context of saving or processing user data in another way, Misericordia d.o.o. applies appropriate technical and organizational measures to prevent unauthorized or otherwise unprocessed processing. Such measures are subject to regular control and, if necessary, changed. This is also applied to third-party management systems with which the company Misericordia d.o.o. has a privacy agreement concluded.

All website information of company Misericordia d.o.o. are on the servers in the Republic of Croatia, the company responsible for maintaining and securing the server is Alfa IT j.d.o.o. which has undertaken to keep all data as a business secret in accordance with the regulations on the protection of personal data.

How long have we kept your data?

Personal data is stored and processed only for as long as is necessary to carry out legitimate purposes unless the applicable regulations provide for a longer period of time for a particular purpose. Client information related to certain services provided by the company Misericordia d.o.o. we will keep it for the duration of the service. In the case of rejected bids, we reserve the data for the bidding one year, if you ask us to delete, the data will be deleted immediately.

Customer’s personal information that is no longer needed or irrevocably anonymized or destroyed in a safe manner.

Data analytics we collect after consent, we keep for 50 months.

The right of insight and correction

Regarding all of your stored data, you have the right to review, correct, correct and delete the same when they are incomplete, inaccurate and up to date. For all of these, it is enough just to send us an email request: info@hellobluecave.com

Right to give up

At any time, you have the right to waive your personal data processing time and request the termination of their processing, unless data is processed for statistical purposes, when personal data no longer allows identification of the person to whom they relate. At any time, you can request termination of your data processing and deletion, it’s enough that you just send us an email request: info@hellobluecave.com

Security of data transmission

All the information you enter on our website is protected using the SSL certificate. Using SSL, browser communications with the web server are encrypted and provide the highest level of security at the moment.

Children

Keeping in mind the importance of protecting the privacy of children on our website we do not collect, process or use any information about persons we are known to be under the age of 18 without the prior and credible attorney of the legal representative. The legal representative is entitled and may require access to information provided by the child and may require that they be wiped out.

Website analytics

On the Internet page of company Misericordia d.o.o. we use service Google Analytics, by company Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States („Google“).

In accordance with your consent, Google analyzes your use of this website on our behalf. Among other things, we use cookies for this purpose, which are described in detail in the cookie table. The information Google collects regarding your use of this website (e.g., your start URL, the site you are visiting, the web browser you used, your language preferences, your computer system you are using or the resolution of the display) are transferred to Google’s server America, they are stored, analyzed, and available to us in an anonymous form.

Your use data is not associated with your full IP address. On this web site, we have activated the IP anonymization feature from Google so that the last eight digits (type Ipv4) or the last 80 bits (type Ipv6) of your IP address will be deleted. Google has been certified in connection with the EU-US Privacy Shield so that data processing by Google in America applies an appropriate level of data protection.

If you want to retract your privacy to web analytics, you can do this by updating your cookie preference (click Cookie Settings, the gear icon in the bottom left of the screen), or you can download and install the Google Browser Plugin. For further information on Google Analytics, please see the Google Analytics Terms of Use and the Google Analytics Safety and Protection Fundamentals as well as Google’s Privacy Statement.

Cookies

On this website we use the so-called. “Cookies”. Cookies are small text files stored on your device through your browser. The cookies store certain information (for example, the operating system language or page settings), and your browser detects your visits to the Internet (depending on the duration of the cookie).

This website uses two types of cookies: the necessary cookies, which are necessary for the site to work or store your cookies on cookies, and analytics cookies.

Necessary cookies
Cookie name Duration Description
PHPSESSID As long as you are on the web page This cookie is required for web site work, serves as a PHP storage inventory identifier
moove_gdpr_popup 1 year In this cookie we store your consent to use cookies

 

Analytical cookies collect information about how visitors use our website, and then, as we’ve already said, using Google Analytics, we get a page result in anonymous form that helps us increase website functionality and discoverability, which is a part of the site’s most interesting visitor site.

Analytical cookies
Cookie name Duration Description
_ga 2 years This cookie serves to identify visitors to find that a user has returned to the site
_gid 24 hours This cookie serves to identify visitors to find that a user has returned to the site
_gat 1 minute This cookie serves to track the rate required by Google Analytics servers

 

We use analytics cookies only with your previous privilege. If you want to retract your privacy to web analytics, you can do this by updating your cookie privilege (click Cookie Settings, the gear icon in the bottom left of the screen).

Contact

If you have any additional questions or suggestions or feel that your rights have been violated, please contact us by e-mail: info@hellobluecave.com, or on the address:

Misericordia d.o.o., Vukovarska 123, 21000 Split, contact person is Mija Šuto.

 

Permanent Internet development requires periodic adaptation of our privacy statement, so we reserve the right to make changes to it when necessary.

Last update date: 23.05.2018.